26 April 2024
Serene S2069 Bathroom Heater
Product Identifiers
Serene Classic S2069 wall mounted bathroom heaters as pictured.
- The heater has either stainless steel shell or a white shell with die cast grille.
- Blue LED power indicator
- Approximate dimensions: 300mm wide, 210mm high and 110mm deep
Supplier Contact
Serene S2069 recall suppliers
- Bunnings
Productrecalls@bunnings.co.nz - Chester's Plumbing & Bathroom Centre Limited
enquiries@chesters.co.nz - Elite Bathroomware
Sales@elitebathroomware.co.nz - Ideal Electrical Suppliers
0800 733 385 - Oakleys Plumbing Supplies
Erica@oakleysplumbing.co.nz - Mico Plumbing & Bathrooms/ Placemakers
Heating@mico.co.nz - Plumbing World Limited
0800 800 686 - Paramount Plumbing Supplies
Sales@paramountplumbing.co.nz
The Hazard!
In April 2024, WorkSafe NZ found that all Serene S2069 wall mounted bathroom heaters imported, purchased, or installed since June 2018 are non-compliant with safety standards and the approval for this heater has been withdrawn.
Serene S2069 heaters are non-compliant with safety standards and Energy safety is investigating a reported fire event associated with a Serene S2069 heater.
What to do...
Check if your heater is a Serene model S2069
- Energy Safety considers there is a low risk from continued use. However if you observe an unusual smell or noise from the heater, do not use it and contact an electrical worker to check it over
- New Zealanders can ask the retailer that the Serene S2069 heater was purchased from for a replacement or a refund under the Consumer Guarantees Act.
Product Identifiers
Serene Classic S2069 wall mounted bathroom heaters as pictured.
- The heater has either stainless steel shell or a white shell with die cast grille.
- Blue LED power indicator
- Approximate dimensions: 300mm wide, 210mm high and 110mm deep
Supplier Contact
Serene S2069 recall suppliers
- Bunnings
Productrecalls@bunnings.co.nz - Chester's Plumbing & Bathroom Centre Limited
enquiries@chesters.co.nz - Elite Bathroomware
Sales@elitebathroomware.co.nz - Ideal Electrical Suppliers
0800 733 385 - Oakleys Plumbing Supplies
Erica@oakleysplumbing.co.nz - Mico Plumbing & Bathrooms/ Placemakers
Heating@mico.co.nz - Plumbing World Limited
0800 800 686 - Paramount Plumbing Supplies
Sales@paramountplumbing.co.nz