COVID-19 May update

This message is relevant to all consumers and businesses who wish to contact the Product Safety service.

Due to COVID-19 and the impact it is having on our people's availability, please expect delays to processing times for all Product Safety services.

We are currently at significantly reduced capacity, with all of our people working remotely.

If you wish to contact us, please email us or call 0508 627 774 and we will respond to you as soon as possible.

For further information on COVID-19, please refer to the Ministry of Health website for health-related information and the COVID-19 website for all other information from the Government.

Ministry of Health New Zealand(external link)

COVID-19 website(external link)

Kia haumaru (stay safe), kia atawhai (be kind).